Legal notice

Company Name: AreaLogic Co., Ltd. (Tokyo Diorama Factory)
Representative person in charge: Hiromi Saito
Address: 281 Shiraiwa Negishi, Motomiya-shi, Fukushima 969-1103, Japan (Fukushima Factory)
Phone: 050-7117-8515
Email: tdf2020info@gmail.com
Website: https://tokyodioramafactory.com/

We primarily respond to inquiries via email.

Required fees other than the product price:
Consumption tax / Domestic shipping: a flat rate of ¥250 (tax included); free for orders of ¥8,000 (tax included) or more / International shipping: rates vary by destination country and package weight, and the exact amount will be calculated and displayed during checkout / Cash on delivery fee / Transfer fee / For overseas shipping, import tax, customs duty, or other fees may be incurred.

About payment:
Credit card / Shop Pay / Apple Pay / Google Pay / PayPal
Payment is confirmed at the time of order.

Delivery time:
After confirming payment, we will ship within 7 business days (excluding weekends and holidays) except for consecutive holidays and long vacations. (Usually ships within 3 business days.)

About returns, defective products, and cancellations:
Please see our [Refund Policy]  for details on returns, exchanges, and refunds.